Section 432.16. Claiming of prizes.

(1) The commissioner shall designate claim centers for the lottery program and advertise their locations.

(2)    The processing of winning tickets shall be in accordance with directives and instructions issued by the commissioner. If a special drawoff is required to determine the exact amount won, then the bureau shall notify the claimant when and where to appear for the drawoff and where to  present  his  or  her winning ticket for validation.

(3)    Mutilated tickets shall be validated only if adequate portions of the ticket remain reasonably intact to ensure the authenticity of the ticket.

(4)   A claimant shall fill out a claim form, present the form with the winning ticket, and receive a copy of the claim form as his or her receipt.

(5)    Upon validation of a winning ticket, payment of the amount due shall be forwarded to the claimant in accordance with bureau procedures. If a claim is not validated as proper, then the bureau shall deny the claim and promptly notify the claimant.

History: 1979 AC; 1998-2000 AACS; 2006 AACS; 2009 AACS.