Section 125.1192. Posting of complaint notice.

Rule 192.  A licensee shall post, in a  conspicuous  place,  the  following statement for resolving complaints:

"Under the Mobile Home Commission Act you have the right  to  file   a complaint that pertains to violations of that act or  rules  published  under the act.  Before a complaint can be filed under the act or rules, you must notify the manufactured home manufacturer, community, retailer, or installer

and servicer in writing that a problem exists. If a reasonable response is not received within 10 business days of receipt of your complaint, you may file a complaint with the Michigan Department of Labor & Economic Growth, Bureau of Construction Codes, Office of Local Government and Consumer Services, P.O. Box 30254, Lansing, Michigan 48909.    Please  note  that   only complaints about violations of the

mobile home commission act or rules can be accepted by the Department.  Examples of complaints may regard  any of  the following:

1.        Purchase of manufactured homes, goods,  or  services  and  applicable warranties.

2.    Lease or rental agreements.

3.    Manufactured home communities.

4.    Metering of utilities.

5.    Manufactured home installation and service.

Complaints pertaining to manufactured home community rent costs do not fall under the authority of the act."

History: 1980 AACS; 1991 AACS; 1998 AACS; 2003 AACS; 2008 MR 11, Eff. Sept. 2, 2008.