Section 125.1504. Work orders; estimates; warranties; abandonment.

(1) All installation and service of a home shall be executed under a work order. The conditions set forth in a work order may  vary according to type of work required and desired specifications, but at a minimum shall include the specific work to be performed  and itemized costs

based on information available at the time the work order is executed. The work order may be used for separate cost estimates or as  a   receipt  for customer deposits. All conditions of the installation or service shall be included in the work order.

(2)      All estimates for installation and service of a home shall be executed under a work order.

(3)     Changes in a work order shall not be made by an installer and servicer without the express written consent of the customer.

(4)     If, for any reason, an installer and servicer intends to abandon  a work order, the installer and servicer shall notify each customer for which it has outstanding obligations under the conditions of the work order of the exact reason for abandonment. Notice shall be in writing and by certified mail. Abandonment of a work order by an installer and servicer includes, but is not limited to, the following acts or omissions:

(a)       Failure to start and complete work according to the conditions of the work order, unless the express written consent of the customer is given.

(b)     Failure to request, within 7 days after the work order has been executed, the necessary permits to perform the work agreed upon in the work order, unless the express written consent of the customer is given.

(c)       Failure to maintain the schedule of performance agreed upon in  the work order without good cause, unless the express written  consent  of  the customer is given.

History: 1979 AC; 1998 AACS; 2003 AACS.