Section 257.126. Display of certificate of registration; registration number; consumer information sign; contents; specifications; display; replacement.

(1) A motor vehicle repair  facility  shall   display,  upon issuance, in a place and manner conspicuous to its customers, a  current and valid certificate  of repair facility registration issued by the administrator. The facility shall affix its registration   number,  as assigned by the administrator, to each copy of  every   contract or other paper used in dealing with the public in  the  execution  of   estimates,

diagnoses, repairs, invoices, warranties, waivers, and other  papers  used to comply with the act or these rules.

(2)   A motor vehicle repair facility shall display a consumer information sign. The sign shall contain 15 lines of lettering worded substantially as follows:

THIS ESTABLISHMENT IS REGISTERED WITH THE MICHIGAN DEPARTMENT OF STATE AND IS REQUIRED BY LAW TO FURNISH A CUSTOMER WITH A:

(1)   WRITTEN ESTIMATE IF REPAIRS WILL BE $20 OR MORE OR UPON REQUEST IF REPAIRS WILL BE LESS THAN $20.

(2)         DETAILED INVOICE OF LABOR AND PARTS SUPPLIED. QUESTIONS REGARDING SERVICE WORK SHOULD BE DIRECTED FIRST TO THE MANAGER OF THIS REPAIR FACILITY.

MICHIGAN DEPARTMENT OF STATE

P.O. BOX               _, LANSING, MI 489          TOLL-FREE  TELEPHONE: 800                                                           MON.-FRI., 8:30 A.M. - 4:30 P.M.

(3)   The sign shall be rectangular in shape and not less than 28 inches high by 24 inches wide. It shall be constructed of durable material. The background shall be white. Print and other markings shall be  black.  The wording of the sign in lines 1, 2, 12, 13, and 14 shall be printed in bold, block, capital letters 1-inch high and 1/2-inch wide; lines 3, 4, and 15 in bold, block, capital letters 3/4-inch high  and  1/2-inch wide; and lines 5 to 11 in bold, block, capital letters 1/2-inch   high  and 3/8-inch wide. The sign shall be laid out in a clearly  legible  fashion, with the lettering arranged so that there is not  less   than  a  1/8-inch space between any 2 letters within a line and not less than  a  1/2-inch space between any 2 lines. The department of state  address and telephone numbers in lines 13 and 14 shall be included as they are provided  by the administrator.

(4)   The sign shall be displayed at each entrance to the facility.  For purposes of this rule, "entrance to the facility" means each location in or about the facility where customer repair service orders are  initially executed. The sign shall be displayed at each cashier station. At  all times, the sign shall be unobstructed and clearly and readily  visible  to customers. In the case of an unenclosed or  mobile  repair   facility, the sign shall be placed in an area where it is easily noticeable to customers transacting business with the facility.

(5)   The administrator may require the replacement of any  sign  which fails to meet the specifications outlined above or which is no longer readily legible, or the repositioning of  any sign   which   is   improperly displayed.

History: 1979 AC.