Section 257.145. Exchange agreements.


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  • If replacement of a part  is  contingent  upon  the  facility keeping the part under an exchange agreement, the facility shall explain in a manner understandable to the customer, the precise  terms  of  the exchange agreement, including a disclosure of the price to the customer if he wishes to reclaim the part. If a customer raises a question or dispute with the facility within 2 business days of the delivery of the  vehicle  to  the customer and the dispute  involves   an  exchange   part  for   which the facility may require of the customer a deposit in the amount of the facility's obligation, the deposit shall be  refundable  to   the   customer upon his return of the part to the facility.

History: 1979 AC.