Section 325.1215. Complaints.

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Rule 5. (1) A complaint shall be in writing and signed by the complainant.

(2)   A complaint shall be limited to matters involving an alleged unlawful or unreasonable act, practice, or a violation of an applicable law or rule affecting the complainant or, in the case of a public interest group, affecting the public or a portion thereof.

(3)    A facility licensed or certified for the purpose of treating or maintaining patients or residents on an in-patient basis may be complained of by a relative or spouse of a patient or resident, by a public health official not a member of the department, by an employee of the facility if the complaint does not relate to the terms or conditions of

employment, or by a public interest group having legal status and a legitimate   interest in the quality of care provided in such facilities.

History: 1979 AC.

                    
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