Section 460.106. Service requests for new or previous customers.  


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  • (1) Applicants for service may become new customers by requesting service in person at the utility company office, in writing, by telephone, fax, or internet, or other means of communication. Using any of  these methods, an applicant shall do both of the following:

    (a)   ) Provide positive identification information as defined in R 460.102.

    (b)   Pay a deposit, if required by R 460.109 or R 460.110.

    (2)   The utility may also require payment of a delinquent   account  as  a condition of providing or continuing service if  the   following conditions apply:

    (a)  The delinquent account is in the customer's or applicant's name.

    (b)   The delinquent account is not in dispute, owed to the utility, and accrued within the last 6 years. The utility shall provide the applicant with information on the process to refute or contest the delinquent account.

History: 2007 AACS.