Section 460.112. Guarantee terms and conditions.


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  • (1) A guarantee that is accepted in accordance with these rules shall be in writing and shall be in effect for not more than 36 months. The written guarantee shall state all of the terms of the guarantee and the maximum amount guaranteed. The utility shall not hold the guarantor liable for a greater amount, unless agreed to in a separate written guarantee.

    (2)  Notwithstanding the stated term of the guarantee, if longer than 12 months, the customer's credit shall be established and the utility shall release the guarantor upon satisfactory payment by the customer of all proper charges for utility service for a period of 12 consecutive months, unless the guarantee was required due to unauthorized use of utility service.

    (3)  A utility may require a  guarantee because  of  unauthorized  use of utility service for 36 months.

    (4)  For purposes of this rule, payment  is  satisfactory if  it  is  made before the issuance of a notice of shutoff of service for nonpayment that is not in dispute or within 5 days after the issuance   of the next succeeding monthly bill, whichever is sooner.

    (5)  A utility may withhold  the release of a guarantor pending the resolution of a shutoff for nonpayment that is in dispute in accordance   with these rules.

History: 2007 AACS.