Section 460.159. Filing procedures.

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Rule 59. (1) A party may make an informal appeal in any reasonable manner.

The informal appeal need not be in writing and may be initiated by telephone, by internet, by mail, by fax, or in person at the offices of the commission.

(2)   The appealing party shall provide all of the following information:

(a)   ) Name and address of the customer.

(b)   Name of the utility involved.

(c)   The nature of the original complaint in a clear and concise manner.

(d) The hearing officer's decision.

(e)   The relief requested.

History: 2007 AACS.

                    
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