Section 460.1613. Billing information.

(1) The utility shall bill each customer promptly  after  reading the meter.

The bill shall show all of the following information:

(a)   The beginning and ending meter readings of the billing period and the dates thereof.

(b)   The due date.

(c)   The number and kind of units metered.

(d)  The applicable rate schedule or identification of the applicable rate schedule. If the actual rates are not shown, then the bill shall carry a statement to the effect that the applicable rate schedule will  be furnished on request.

(e)   The gross amount or net amount of the bill, or both, including any applicable tax shown separately from the net amount.

(f)  The date by which the customer must pay the bill to benefit from any discount or to avoid any penalty.

(g)   A distinct marking to identify an estimated bill.

(h)   Any conversions from meter  reading  units  to  billing  units,   any calculations to determine billing units from recording or other devices, or any other factors, such as power supply cost recovery adjustments, used in determining the bill.

(i)   The address and telephone number of the utility designating where the customer may initiate an inquiry or complaint regarding the bill as rendered or the  service provided by the utility.

(2)   In place of the billing information in subrule (1)(h) of this rule, a statement may appear on the bill advising the customer that the information can be obtained by contacting the utility. Any multiplier used to determine billing units shall be shown when used.

(3)   If the billing period differs from the meter reading  cycle  and  the reading data is calculated from actual metered data, then the actual meter reading shall be shown on the bill.

History: 2008 AACS.