Section 460.2363. Refunds.  


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  • (1) Refunds shall be made to the 2 most recent customers who received service through the meter found to be registering inaccurately. If the utility has not adopted the requirements of R 460.2352, the period that is used for determining the amount to be refunded shall  not   be   more

    than 12 months. If the utility has adopted the requirements of R 460.2352, the period that is used for determining the amount to be refunded shall be the period of inaccurate meter registration that is determined pursuant to the provisions of R 460.2362(1) to (2). In the case of a previous customer who is no longer a customer of the utility, a notice of the amount of the refund shall be mailed to his or her last known address   and   the  utility shall, upon demand made within 3 months, refund the amount.

    (2) If the amount of the refund due an existing or previous  customer  as the result of meter overregistration is equal to, or more than, an average of 10 cents per month for the period  that  is   used   for   determining   the amount to be refunded, the full amount of the refund shall be made, except that a refund that is less than $1.00 need not be made to an  existing customer and a refund that is less than  $2.00   need  not  be made  to   a previous customer who is no longer a customer of the utility.

History: 1979 AC; 1993 AACS.