Section 484.83. Definitions.

(1) As used in these rules:

(a)  "Act" means 1991 PA 179, MCL 484.2101 to 484.2602.

(b)      “Basic local exchange service” or “local exchange service” or “service” means the provision of an access line and usage within a local calling area for the transmission of high-quality 2-way interactive switched voice or data communication.

(c)       “Business day” means a day on which a provider’s office is scheduled to be open for business.

(d)      “Business hours” means the times that a provider’s office is scheduled to be open for business. As scheduled business days and hours may vary, the schedule to be followed by each provider is the one posted on its website.

(e)     "Commission" means the Michigan public service commission.

(f)       “Customer service record” or “customer service information” means account information including, but not limited to, the customer’s address, features, services, equipment, directory listings, and network information, as appropriate.

(g)      “Directory service provider” means the entity that receives or implements the local service provider’s directory service requirements for the end user, including white page listings, and may also include providing end user directory assistance.

(h)     “End user” means the retail subscriber of a telecommunication service.

(i)      “End user’s authorization” means the data or record indicating that the end user has authorized a new local service provider to change the end user’s service provider or view the end user’s customer service record.

(j)     "Federal act" means the telecommunications act of 1996, 101 Stat 101 (1996).

(k)     “Interconnection agreement” means an agreement between 2 or more providers entered into under sections 251 and 252 of the federal act.

(l)     “Line level” means features or activities associated with a specific line.

(m)       “Local service provider” means the provider that administers and bills local exchange and related services for the end user, and includes both of the following:

(i)       "New local service provider" means the planned or actual provider of record following the completion of the migration process.

(ii)      "Old local service provider" means the provider of record prior to the migration process or the current local service provider prior to service migration.

(n)        “Local service request” means an industry standard document used among providers to request installation, changes, or disconnections of local services.

(o)         “Loop” or “Unbundled loop” means the transmission facility between the network interface on a subscriber’s premises and the main distribution frame in the servicing central office.

(p)         “Loss notification” means provider notification initiated by the underlying network service provider at the completion of a service migration to notify the old local service provider of the loss of end user facilities.

(q)     “Number portability” means the ability of users of telecommunications services to retain, at the same location, existing telecommunications numbers without impairment of quality, reliability, or convenience when switching from 1 telecommunications provider to another.

(r)      “Plain old telephone service” means the provision of a standard telephone line and telephone number, as subscribed to by a residential or small business end user.

(s)      “Primary interexchange carrier” or “primary interexchange carriers” means the provider or providers designated by a wire line end user to carry intraLATA and/or interLATA long distance traffic.

(t)      "Provider" means a person, firm, partnership, corporation, or other entity that provides basic local exchange service as defined by section 102(b) of the act.

(u)     “Service configuration” means identification of the type of serving arrangement used by the local service provider to provide service to the end user, including resale, facility-based service, and other arrangements.

(v)     “Service provider” means each provider involved in supplying service to an end user, including local service providers and/or underlying network service providers.

(w)     “Underlying network service provider” means a provider that provides some or all of the facilities and equipment components used to make up an end user’s local telecommunications service, including both of the following:

(i)     "New underlying network service provider" means a provider that provides some or all of the facilities and equipment components used to make up an end user’s local telecommunications service following the completion of the migration process or the potential network service provider prior to service migration.

(ii)     "Old underlying network service provider" means a provider that provides some or all of the facilities and equipment components used to make up an end user’s local

telecommunications service prior to the migration process or the current network service provider prior to service migration.

(2)     A term defined in the act has the same meaning when used in these rules.

History: 2010 AACS; 2013 AACS; 2016 MR 10, Eff. June 17, 2016.