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Michigan Administrative Code (Last Updated: November 16, 2016) |
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Department ST. State |
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Automotive Related Businesses |
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Chapter General Rules |
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Part 3. REGISTRATION OF FACILITIES |
Section 257.122. Forms; documents; records; inspection.
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(1) Applications, renewal applications, and applications for a duplicate registration shall be submitted on forms provided by the administrator.
(2) A motor vehicle repair facility shall provide with the application for registration 1 copy each of contracts or other papers used by the facility in dealing with the public in the execution of estimates, diagnoses, repairs, invoices, warranties, waivers, and papers otherwise used to comply with the act or rules, including papers upon which the facility routinely requires the customer's signature.
(3) A motor vehicle repair facility shall maintain for a period of not less than 1 year subsequent to the completion of a repair transaction, copies of contracts and papers used with respect to the transaction in the execution of estimates, diagnoses, repairs, waivers, warranties, including other means used by the facility to record or convey the terms of the transaction, or other papers required by the act. If the facility is advised by the administrator that a complaint has been received and is under investigation by the administrator, records relating to the transaction at issue shall be maintained until the administrator advises the repair facility in writing that the complaint has been closed, but in no case shall the records be maintained for less
than 1 year subsequent to the transaction. In the event that a repair service transaction involves the assumption by the facility of an obligation extending beyond 1 year, papers relating to that obligation shall be maintained for not less than the term of the obligation.
(4) A facility shall maintain posted business hours during which time the administrator or his designated representatives may inspect all records kept by the facility.
History: 1979 AC.